Support

At CTSpace, clients are our highest priority. We have a dedicated client services team available, in your time zone and speaking your language, to assist all users. In some countries, because of the number of clients, we provide separate phone numbers and emails by product family.

Whether you wish to interact with us via telephone, email or online, your request will logged and tracked in our CRM system until your issue has been resolved. We also provide our clients with access to our client support portal so that you can track the progress of your requests and search our knowledge base. If you are interested and wish to learn more, please contact your local support team.

If you would like to contact us via our online support request form, please click here.

 

CW, Paragon, ProjectNet and FusionLive Support

T: 415 778 2790
E: support-us@ctspace.com

Technical and application-related questions will be answered between our normal technical support service hours of 6am to 6pm, Pacific Standard Time, Monday to Friday


Fusion, Cimage and NovaManage Client Support

T: 713 267 2367
E: techsupport-us@ctspace.com

Technical and application-related questions will be answered between our normal technical support service hours of 8:30 am to 6pm, Eastern Standard Time, Monday to Friday

© 2011 Idox Group